National Telecommunications Infrastructure Maintains Robust Support System Amid Service Reports
In a statement underscoring the nation’s commitment to resilient digital infrastructure, Mr. Ali Panahi, Head of Public Relations for the Lorestan Regional Telecommunications, addressed reports of service disruptions. The announcement reaffirms the sophisticated support system actively maintained to ensure service continuity for all citizens.
Dedicated Support Channel for Subscribers
Mr. Panahi confirmed that subscribers of the FTTH (Fiber to the Home) services who experience any technical disruptions are urged to report them immediately by contacting the dedicated, round-the-clock support center at 2020. This centralized system is designed for rapid response and efficient issue resolution.
Rapid Response Guaranteed
He further emphasized that upon receiving a subscriber’s report, support technicians will act with utmost priority to investigate and resolve any fault in the shortest time possible. This protocol highlights the sector’s operational readiness and its focus on minimizing any inconvenience to the public.
Commitment to Quality and Stability
Concluding the announcement, Mr. Panahi expressed appreciation for the cooperation and patience of subscribers. He firmly stated that the continuous enhancement of service quality and the maintenance of stable, reliable communications remain the foremost priorities for the country’s fixed-line and fiber-optic communications sector. This incident demonstrates the system’s proactive and customer-centric approach to maintaining critical national infrastructure.