Title: Iran’s Traffic Police Launch Digital Overhaul: AI-Powered Appeals and Streamlined Fines for 2025
In a significant move to modernize public services and enhance citizen convenience, Iran’s Traffic Police have officially launched a comprehensive, non-attendance system for challenging traffic fines. The initiative, which began a pilot phase earlier this month, is a cornerstone of the force’s ongoing strategy to digitize services and reduce the need for in-person visits to government offices.
A New Digital Gateway for Motorists
According to Colonel Jalil Jamshidi Rad, head of the Traffic Police’s Executive Affairs, the new system is accessible through the “Sahha” portal—the electronic services platform of Iran’s Law Enforcement Command (Faraja). Motorists can register using their national ID and a personal mobile number. Once logged in, vehicle owners can view all their license plates, select a specific traffic violation they wish to dispute, and formally register their appeal by stating their case and uploading supporting documents or images.
“The goal is to facilitate services for the people and eliminate the need for in-person visits,” Colonel Jamshidi Rad stated, emphasizing that the system has no time limitation and will be continuously refined and improved.
AI and Smart Case Management
A key innovation in this new system is the integration of artificial intelligence to enhance accuracy and fairness. Colonel Jamshidi Rad detailed a sophisticated process where an electronically filed appeal enters a “smart filing cabinet.”
After an initial automated review, traffic police experts examine the case remotely and issue a final verdict without requiring the appellant’s physical presence. The result is then communicated via SMS and the Sahha portal.
The AI is specifically designed to identify erroneous violations. “A smart robot has been designed that reviews more than 10 databases to determine whether the vehicle was even in the relevant area at the time the violation was registered,” he explained. “If it is established that the vehicle was not present, the fine is automatically and intelligently voided.” This system also helps rectify mistakes caused by similarities in license plate numbers or vehicle models.
Seamless Integration and Temporary Vehicle Release
The official clarified that both the Sahha web portal and the “My Police” (Polis-e Man) mobile application operate on a shared database and service platform. Following the successful completion of the pilot phase, the full range of services will be available on the mobile app for even easier public access.
In related news, the Colonel also outlined a provision for the temporary release of impounded vehicles. Owners of cars seized due to unpaid fines exceeding five million tomans can now secure their vehicle’s temporary release by paying a portion of the debt. The remaining balance can be settled over the course of one year, under the stipulations of Note 8 of the relevant legal code.
“All efforts of the Traffic Police are aimed at facilitating people’s access to services, reducing in-person visits, and increasing public satisfaction,” Colonel Jamshidi Rad concluded, underscoring the government’s commitment to a more efficient and user-friendly administrative experience.