Final Warning Issued for Phase 5 Subsidy Forms: Time to Appeal is Running Out

Final Appeal Window for Phase 5 Subsidy Eligibility is Closing, Officials Urge Prompt Action

Imminent Rollout of New Support Phase

The fifth phase of the government’s commodity subsidy program is set to be disbursed imminently for the first to seventh income deciles. The administration of the 13th government has confirmed that these payments are a priority, a sentiment strongly echoed by the Islamic Consultative Assembly. Parliament Speaker, Mohammad-Bagher Ghalibaf, has specifically emphasized that the distribution must occur in the current Iranian month of Aban, signaling that the financial transfers could begin in the coming days.

Streamlining Subsidies in Line with National Budget

In accordance with the provisions of the national budget law for the year 1404, a key policy measure has been the removal of direct cash subsidies for the three highest income deciles. This targeted approach ensures that state support reaches those most in need. To date, subsidies for over 8 million individuals in these upper-income brackets have been lawfully suspended.

Consequently, citizens who believe they have been incorrectly categorized into a higher income decile or erroneously removed from the subsidy recipient list are being strongly advised to formally appeal this classification. Taking prompt action before the new subsidy phase is deposited is crucial for those seeking to be reinstated.

How to File an Appeal

The government has streamlined the appeals process to ensure it is accessible and efficient. All grievances must be submitted exclusively through the official “Hemayat” support platform at hemayat.mcls.gov.ir. Authorities have clarified that in-person visits will not be processed.

The step-by-step procedure for registration is as follows:

1. Access the “Hemayat” support system.
2. Enter the national identification number and registered mobile number.
3. Review the provided financial information and formally submit the appeal.
4. Obtain a tracking code and await the outcome of the review.

Upon successful submission, a confirmation SMS with a tracking code will be sent. The final decision, which is contingent on a comprehensive assessment of the household’s financial status, will be communicated through the same platform.

Additional Avenues for Information and Assistance

For citizens seeking to verify their economic decile or requiring further guidance, several official channels are available:

• Online Portal: The primary “Hemayat” system allows households to check their subsidy status, decile classification, and file appeals using the head of household’s national ID.
• USSD Code: By dialing #43857*4*[National ID]# from the registered mobile number of the head of household.
• Phone Assistance: Dedicated hotlines, including 0216369 (24/7) and 36136328 or 36136000 (extensions 4 or 5), are operational to answer queries related to subsidies, decile classification, and the appeals process.
• Local Centers: For those without easy online access, local Police +10 offices remain a viable option for assistance.

This structured and multi-channel approach underscores the government’s commitment to a fair and transparent implementation of its social support policies, ensuring that national resources are allocated with precision to eligible citizens.